KYC, and the bank and payout profile

Step 1

Open Bank and payout details. It is reached from organisation setup, and only the Owner can open it.

A Manager cannot see this screen at all. If somebody on your team says the link is not there, that is why.

Step 2

Enter your bank, your branch, your account number and the account holder’s name.

The account holder’s name has to match the name on your organisation’s KYC. A personal account in a different name will not pass verification.

Step 3

Upload a copy of your latest bank statement, or the first page of your passbook. This is what shows the account belongs to the organisation.

Step 4

Upload the LankaQR code image your bank app generates. This one is not paperwork — it is the exact image a subscriber will scan when they pay you.

Step 5

Submit. The profile goes to Pending verification and a Verification Officer reviews it in the same queue as your organisation. It comes back Verified, or Rejected with a reason.

Step 6

Once it is Verified, that is where Mode B subscription payments go. A subscriber’s payment screen shows your LankaQR code to scan, and your verified account details for an online transfer.

Step 7

If you change anything later — a branch, an account number, the QR image — the profile returns to Pending verification.

Nothing breaks while it is pending. People paying you keep seeing the details that were last verified, never a half-finished edit.